Returns & Exchanges

At Victoria Queen, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all eligible furniture and decor items. If your purchase isn't the perfect fit, we are committed to making the return process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all hardware, instructions, and protective materials are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our support team to the outside of the box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund back to your original payment method within 5 to 7 business days.